Terms of Payment
How paying for Opportunities Gate works: plans and prices, the Flouci and Stripe checkout, VAT and invoices, how long a plan lasts, and when you can get a refund.
- Effective:
- To confirm: Effective date
- Version:
- 1.0
- Applies to:
- Every purchase on the platform
Draft awaiting legal review
Items marked “To confirm” are being checked by our legal team and will be filled in before this document takes effect.
- Prices
- VAT included19% Tunisian VAT (TTC)
- Pay in
- TND or EURFlouci in dinars, Stripe in euros
- Renewal
- Never automaticYou choose to renew when a plan ends
- Card details
- Not stored by usEntered on the provider's page only
Scope and seller
These Terms of Payment apply to every purchase made on Opportunities Gate, alongside the Terms of Use. The seller is To confirm: Company legal name, tax registration number To confirm: Matricule fiscal.
They are governed by Tunisian law, including Law No. 2000-83 of 9 August 2000 on electronic exchanges and electronic commerce.
Plans and prices
Paid plans unlock more of the platform, for example more applications per day. The current plans, what each includes and their prices are on the Pricing page.
- Each plan is sold for one month or for one year; you choose when you buy.
- Prices are set in Tunisian dinars and include 19% VAT (TTC).
- The price you pay is the one shown on the checkout page when you confirm. A later price change does not affect a plan you have already bought.
Payment methods and checkout
Flouci
Pay in TND on Flouci's secure payment page.
How a payment goes through
- Choose
Pick a plan, a period and, where both are offered, Flouci or Stripe.
- Pay
You enter your card details on the provider's page, never on ours.
- Confirm
We check the payment with the provider before doing anything else.
- Use
Your plan starts as soon as the payment is confirmed.
An unpaid checkout expires after 30 minutes and nothing is charged. Card payments may require 3-D Secure confirmation from your bank.
VAT and invoices
Every confirmed payment produces an invoice showing the amount excluding VAT, the 19% VAT and the total, in the currency you paid. Your invoices are on your Billing page, where you can print them or save them as PDF.
Duration, expiry and renewal
- A plan lasts for the period you paid for, from the moment the payment is confirmed.
- There is no automatic renewal: we never charge you again without a new purchase.
- Your Billing page shows a reminder when a plan has 7 days or less left. To renew, you buy the same plan again from that page.
- While a plan is active, it cannot be swapped for another one.
When a plan ends, the features it unlocked stop. Your account, profile, documents and applications are kept.
Coaching sessions
Where a coaching session is paid, its price is shown before you book and it is paid through the same checkout. How coaches are paid for their sessions: To confirm: coach payout terms.
Withdrawal, cancellation and refunds
Refunds go back to the card or account you paid with, through the same provider.
Refund rules
Situation: Plan bought by mistake, not used
- When
- To confirm: withdrawal period
- Refund
- To confirm: refund amount
Situation: Coaching session cancelled by you
- When
- To confirm: notice period before the session
- Refund
- To confirm: refund amount
Situation: Coaching session cancelled by the coach, or coach absent
- When
- Any time
- Refund
- To confirm: refund amount
Situation: Charged but the plan did not start
- When
- As soon as you tell us
- Refund
- Plan started or full refund
Digital services
A plan gives immediate access to digital content. Where the law provides a right of withdrawal, using the plan before the end of that period may limit it: To confirm: withdrawal right wording.
Payment problems and disputes
If a payment looks wrong — charged twice, charged but no plan, wrong amount — write to us with your order reference before contacting your bank. Most problems are fixed within a few days.
Fraud and chargebacks
We may suspend an account used for fraudulent payments. If you dispute a payment with your bank, the related plan may be paused while the dispute is open.
Billing questions
Write to us about a payment, an invoice or a refund. Include your order reference from the billing page.
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